Policies


Security
Taco Bell Arena is committed to maintaining a safe and secure environment for our guests and employees.

To help facilitate this, all patrons entering Taco Bell Arena are subject to search. Taco Bell Arena security personnel reserve the right to determine the method of security checks as deemed necessary including the use of metal detectors, the search of clothing and other items.  Prohibited items include anything that can be deemed a threat to public safety by Taco Bell Arena and are not limited to, the following:

  • Bottles, cans, coolers
  • Alcohol of any type
  • Outside food or beverages
  • Laser pointers or weapons of any type
  • Fireworks
  • Air horns, cowbells or noisemakers of any type
  • Controlled substances
  • Backpacks, large bags or packages of any kind (including gifts for performers)
  • Video recorders, audio recorders, or other similar electronic devices
  • Any other item deemed unacceptable by Taco Bell Arena security or management
  • Purses and diaper bags are permitted and will be inspected by security
  • Binoculars and cell phones are permitted and subject to security inspection

For more information on Boise State Campus Security & Police Services: http://security.boisestate.edu/guns-on-campus

Alcohol
A Valid I.D. (State I.D., Driver’s License, Military I.D.) is required for purchase of Alcohol.  The service limit for events is 2 alcoholic beverages per transaction, per person.  Alcohol service cut-off is generally made at the beginning of the main act or at management’s discretion.

Banners / Signs
Banners and signs may not be hung anywhere inside the Arena.  Unauthorized signs or banners must be returned to your vehicle.

Camera Policy
No professional audio and/or video equipment is permitted in the Arena.

Disorderly Conduct
Guests who fail to abide by Arena policies, state and federal law are subject to ejection from the facility. Disruptive and problem guests should be reported to an usher or event staff personnel immediately.

First-Aid
Medical assistance is available in the First Aid Room, located in Lobby One near the elevator. Emergency Medical Technicians are scheduled for most events.  If you are in need of medical attention please notify a Taco Bell Arena Guest Services Representative. The Taco Bell Arena staff is trained to call for immediate response and assistance in emergency situations.

Readmission
Taco Bell Arena has a no re-entry policy.  Guests who leave the Arena during an event will not be permitted to return.

Service Animals
Trained guide dogs or service animals assisting guests are welcome inside the Arena. All service animals must remain on a leash or in a harness at all times.

Smoking Policy
Taco Bell Arena is a smoke-free facility. For non-university sponsored events, smoking is permitted at the outdoor smoking plaza. Use of e-cigarettes, e-cigars and e-pipes  are permitted outdoors on campus, but not inside university structures.

Solicitation/Vending
The Arena does not permit unauthorized soliciting or collecting of contributions, vending, distribution of fliers or other promotional/advertising materials on the premises.

Ticket Policy
A valid ticket for the event is required for admittance to the Arena. Every person, regardless of age, must have a ticket for admittance. All tickets for Taco Bell Arena events are now available on www.ticketmaster.com. Taco Bell Arena now uses Ticketmaster as their exclusive ticketing partner; tickets for Taco Bell Arena events are no longer available through Boise State Tickets.

 

Lost and Found
Please report a lost item via email to tacobellarena@boisestate.edu or by phone at (208) 426-1900.

Accessible Seating

Accessible seating is available on all levels of the Arena. There are eighty permanent accessible seats as well as other seats that can be designated accessible on a by-event basis. Accessible floor seating may also be available, depending on the event. Tickets for accessible seating are available through the Taco Bell Arena Box Office at (208) 426-1766.  Prior to placing your ticket order, please advise the ticket representative if you require special seating accommodations.

Accessible seating is limited. A request for accessible seating does not guarantee an accessible seat, but we will make every effort to accommodate your requests. We reserve the right to limit the number of companion seats. The number of canine companions may not exceed the number of accessible seats purchased. You are bound by the ticket purchase limitations as other ticket purchasers.

The Arena reserves the right to address fraudulent purchases or requests for accessible seats to the extent provided by law. ADA ticket fraud includes, but is not limited to, the misrepresentation of a disability. Management reserves the right to take appropriate action regarding misrepresentation, which may result in relocation or revocation of tickets, ejection or forfeiture of payment on your seats.

Accessible Parking

Accessible loading/unloading areas are located outside Entrance One and Entrance Two.

Accessible Service

Elevator access is available on all levels of the Arena. Elevators are located inside Lobby One and Lobby Two, at the northeast and southeast corners of the building.

A Patron Services Supervisor is available to address the concerns of guests with special needs visiting the Arena. In addition, an usher specialist will be available to assist any patron with mobility or seating issues.

Upcoming Events

Boise State Spring Commencement 2016 May 7, 2016

Boise State University Spring Commencement Ceremony at Taco Bell Arena. Saturday, May 7th, 2016.

CWI Spring Commencement 2016 May 7, 2016

CWI Commencement Ceremony at Taco Bell Arena. Saturday, May 7th, 2016 7PM

HILLSONG UNITED – Taco Bell Arena – Boise May 12, 2016

Hillsong United is coming to Taco Bell Arena with Special Guest Lauren Daigle on May 12th, 2016. Tickets go on sale Friday, February 26th, 2016.

Widespread Panic – Taco Bell Arena – Boise Jun 30, 2016

Widespread Panic s headed to Taco Bell Arena on June 30th, 2015! Don’t miss this night of fun, light shows, and talent. Tickets go on sale to the public Friday, April 1st at 10am.

KISS – Taco Bell Arena – Boise Jul 7, 2016

KISS is headed to Taco Bell Arena on July 7th, 2016! Get ready to ROCK for a night dedicated to all things KISS. Tickets on sale Friday, April 15th at 10am!

JAMES TAYLOR – Taco Bell Arena – Boise Jul 20, 2016

Come spend an unforgettable night with America’s iconic singer-songwriter James Taylor on July 20th!

5 SECONDS OF SUMMER – Taco Bell Arena – Boise Aug 27, 2016

5 Seconds of Summer will be closing out the summer in Boise on August 27th, 2016!

Carrie Underwood – Taco Bell Arena – Boise Sep 6, 2016

Carrie Underwood is coming back to Taco Bell Arena on September 6th, 2016! Tickets go on sale to the public April 8th at 10am on ticketmaster.com.

Broadway Bridge Replacement Project Sep 15, 2016

The Broadway Bridge, a major thoroughfare, will be closed from January 2016 to fall 2016. Please take this into consideration when selecting a route to access campus/Taco Bell Arena for an event.

Blink 182 – Taco Bell Arena – Boise Sep 15, 2016

The iconic band Blink 182 is coming to Taco Bell Arena on September 15th, 2016! They will be joined by A Day To Remember, All American Rejects and DJ Spider.

Dierks Bentley – Taco Bell Arena – Boise Sep 16, 2016

Dierks Bentley returns to the Taco Bell Arena on September 16th, 2016! The Somewhere On A Beach Tour is heating up the nation, and you’re not going to want to miss it!

DEF LEPPARD – Taco Bell Arena – Boise Sep 28, 2016

Def Leppard will hit the Taco Bell Arena on September 28th! You’re not going to want to miss this unforgettable night to rock. Tickets go on sale Friday, March 4th at 10am!

MAROON 5 – Taco Bell Arena – Boise Oct 9, 2016

Maroon 5 is hitting Taco Bell Arena on Sunday, October 9th, 2016! Tickets officially go on sale Saturday, November 14th at 10am.

IL DIVO – Taco Bell Arena – Boise Nov 3, 2016

IL DIVO is coming to Taco Bell Arena on November 3rd! Don’t miss this unique and artfull act. TIckets on sale Friday, March 4th at 10am.

Five Finger Death Punch – Taco Bell Arena – Boise Nov 7, 2016

Five Finger Death Punch will return to Taco Bell Arena on November 7th, 2016! Shinedown, Six AM and As Lions to support, tickets on sale 4/29 10am.